Insurance Collection Executives, "ICE", is an industry organization dedicated to supporting the insurance collection professional. While the organization's roots date back more than 40 years, ICE addresses the many challenges faced by today's insurance collection professionals. At the core of the organization is a Board of Directors comprised of committed industry executives, who, like you, recognize the tremendous benefit of this unique industry affiliation.

ICE News

2017 CL & PL Recovery Surveys


The 2017 CL & PL Recovery Surveys are now available for review in the member section of the ICE website.

SAVE THE DATE 2018 ICE Conference


The 2018 ICE Conference will be held at the Gaylord National Resort National Harbor, MD. October 22–24.

ICE Transitioning to a New Website


ICE Director Kelly Adams announced and provided an early peek at a completely new ICE website during the annual conference. The new website will "go live" shortly after the first of the year.

Tom Yodzis reelected as ICE Director


Tom Yodzis (CNA) was reelected to the ICE Board of Directors. His new two year term begins 1/1/18. Please join us in congratulating him!

Nancy Bennett reelected as ICE Secretary


Nancy Bennett (AIG) was reelected to the ICE Officer position of Association Secretary. Her second term runs from 1/1/18–12/31/19. Please join us in congratulating her!

Expanded Payment Webinar


Vince Sykora from Paymentus describes how giving policyholders more payment options can impact satisfaction and adoption of your eServices. The webinar is available for viewing or downloading on the Education Committee webpage.

Mary Haverhals Elected ICE Treasurer


Mary Haverhals (Marsh & McLennan Companies) has been elected ICE Treasurer for the term July 20, 2017–December 31, 2019. Please join us in congratulating Mary on her new assignment!