The ICE Benchmarking Committee will be hosting a virtual roundtable discussion for ICE members covering Payment Strategy and Customer Experience on June 26th, at 11:00 AM EDT. The target audience is professionals who manage or handle billing, collection and payments for Commercial Lines and Personal Lines. The session will be facilitated by Angela Hearst, Senior Learning & Development Specialist, at Farmers Insurance. David Rose, our ICE attorney, will monitor the discussion, ensuring anti-trust compliance. A WebEx invitation will be sent to all ICE Members shorty. There is no limit to the number of participants. Please feel free to invite anyone in your Company who may have an interest in attending this lively and informative session.