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Home2021 Guest Speakers
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The ICE Conference Planning Committee is pleased to announce these professionally acclaimed speakers who will headline our 2021 conference event. 


Christopher Littlefield is an International and TEDx Speaker specializing in Employee Appreciation, Recognition, and Workplace Culture, and the founder of Beyond Thank You.

He has trained thousands of leaders, many remotely across six continents, on how to understand what their people want and need to be at their best. His clients include Accenture, Lebanese Postal Service, MIT, Boston Medical Center, Reserve Bank of Australia, Salesforce, the U.S. Army & Air Force, the United Nations, and more. His work has been featured in New York, Mindful, and British Psychologies Magazines, and profiled in Harvard Business Review.

Kristi Hedges is a senior leadership coach with a specialty in executive communications, and the author of The Power of Presence and The Inspiration Code. She’s worked with CEOs and teams from the Fortune 10 to the U.S. government to global nonprofits. She runs her own coaching practice, and is a founding partner in the leadership development firm, Element North.

Kristi writes about leadership for Harvard Business Review and Forbes and is a teaching faculty member of Georgetown’s Institute for Transformational Leadership.

Phil Simon is a frequent keynote speaker, recognized collaboration and technology authority, and college professor-for-hire. He is the award-winning author of eleven books, most recently Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work. He helps organizations communicate, collaborate, and use technology better. Harvard Business Review, the MIT Sloan Management Review, Wired, NBC, CNBC, BusinessWeek, and The New York Times have featured his contributions. He also hosts the podcast Conversations About Collaboration.


Will Bowen is the founder of the Complaint FreeⓇ movement with over 12 million followers worldwide.

Will’s been featured on Oprah, Dr. Oz, Forbes, NBC’s Today Show, CBS Sunday Morning, The ABC World News, Fox News, People, Newsweek, The Wall Street Journal, and Chicken Soup for the Soul.

In July 2006, Will Bowen handed out 250 purple rubber bracelets inviting people to use them as a tool to stop complaining.

Will’s idea EXPLODED around the world and, to date, more than 12 million of his purple Complaint Free bracelets have been distributed to people in 106 countries.

Maya Angelou provided the forward for Will’s #1 International Bestselling book A Complaint Free World, which has sold more than 3 million copies in 30 languages and is required reading at many universities and businesses.

Thousands of companies worldwide have used Will’s Complaint FreeⓇ Business program to increase productivity, improve communication, and raise morale.

Will’s clients include The Million Dollar Roundtable, Volvo, and Kimberly Clark.

Will Bowen is a humorous motivational speaker, a #1 International best-selling author, a multi #1 Amazon best-selling author, an award-winning trainer, the 2016 Purdue University Executive in Residence, and he’s the World Authority on Complaining — why people complain, what’s wrong complaining, and how to get ourselves and others to stop.