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Home2021 Guest Speakers
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The ICE Conference Planning Committee is pleased to announce these professionally acclaimed speakers who will headline our 2021 conference event. 


Christopher Littlefield is an International and TEDx Speaker specializing in Employee Appreciation, Recognition, and Workplace Culture, and the founder of Beyond Thank You.

He has trained thousands of leaders, many remotely across six continents, on how to understand what their people want and need to be at their best. His clients include Accenture, Lebanese Postal Service, MIT, Boston Medical Center, Reserve Bank of Australia, Salesforce, the U.S. Army & Air Force, the United Nations, and more. His work has been featured in New York, Mindful, and British Psychologies Magazines, and profiled in Harvard Business Review.

Kristi Hedges is a senior leadership coach with a specialty in executive communications, and the author of The Power of Presence and The Inspiration Code. She’s worked with CEOs and teams from the Fortune 10 to the U.S. government to global nonprofits. She runs her own coaching practice, and is a founding partner in the leadership development firm, Element North.

Kristi writes about leadership for Harvard Business Review and Forbes and is a teaching faculty member of Georgetown’s Institute for Transformational Leadership.

Phil Simon is a frequent keynote speaker, recognized collaboration and technology authority, and college professor-for-hire. He is the award-winning author of eleven books, most recently Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work. He helps organizations communicate, collaborate, and use technology better. Harvard Business Review, the MIT Sloan Management Review, Wired, NBC, CNBC, BusinessWeek, and The New York Times have featured his contributions. He also hosts the podcast Conversations About Collaboration.

Will Bowen is the founder of the Complaint FreeⓇ movement with over 12 million followers worldwide.

Will’s been featured on Oprah, Dr. Oz, Forbes, NBC’s Today Show, CBS Sunday Morning, The ABC World News, Fox News, People, Newsweek, The Wall Street Journal, and Chicken Soup for the Soul.

In July 2006, Will Bowen handed out 250 purple rubber bracelets inviting people to use them as a tool to stop complaining.

Will’s idea EXPLODED around the world and, to date, more than 12 million of his purple Complaint Free bracelets have been distributed to people in 106 countries.

Maya Angelou provided the forward for Will’s #1 International Bestselling book A Complaint Free World, which has sold more than 3 million copies in 30 languages and is required reading at many universities and businesses.

Thousands of companies worldwide have used Will’s Complaint FreeⓇ Business program to increase productivity, improve communication, and raise morale.

Will’s clients include The Million Dollar Roundtable, Volvo, and Kimberly Clark.

Will Bowen is a humorous motivational speaker, a #1 International best-selling author, a multi #1 Amazon best-selling author, an award-winning trainer, the 2016 Purdue University Executive in Residence, and he’s the World Authority on Complaining — why people complain, what’s wrong with complaining, and how to get ourselves and others to stop.

Cathy Light is an expert in strategy, leadership, culture, and DEI.  Most recently recognized as 2021 Top Women in Cloud Entrepreneur for the creation of DEInamics®, a data analytics tool measuring what matters --- people, process, power and belonging.  Her trailblazing career began at a start-up company known as Apple Computer and has included executive-level positions within the technology industry.  In 2017, she launched her fourth Liderança Group business unit, www.DiversityEquityInclusion.com offering consulting, training, and eLearning course programs (Embracing Diversity and Leading with Diversity) for leadership, teams and individuals.

Ms. Light is a serial entrepreneur and organizational consultant who has helped countless global corporate clients achieve business results by transforming workplace culture and building teams that thrive. The creator of an award-winning program “Winning Teams Win” will release the 3rdEdition to help leaders lead more effectively in our new Hybrid-Work Model launches August 2021.  Ms. Light strongly believes that an organization’s DEI benchmarks are metrics for its health, leadership and commitment to employees and customers. She and her team were recognized by the United Nations for DEInamics® contribution to UN’s #5 Gender Equality Sustainable Goal to provide meaningful data on Diversity, Equity and Inclusion (DEI) in the workplace, helping leaders identify opportunities for improvement, elevate conversations around diversity and inspire organizational change for equality and equity. Ms. Light is a dynamic speaker with an engaging personality, known for the genuine passion and rigor she brings to her work.

Trevor Gandy is the Managing Director, Talent, Diversity and Inclusion at Markel Corporation. In this role, he works closely with executives and their teams to ensure the company is viewed by its employees, customers and partners worldwide as an inclusive organization that promotes and leverages the business value of diversity and inclusion.

He previously served as Principal, Diversity & Inclusion at Amazon. Prior to that he was the Senior Vice President, Deputy Chief Culture Officer at Chubb Insurance. Prior to ACE’s acquisition of Chubb in January 2016, Mr. Gandy was Senior Vice President and Chief Diversity Officer for Chubb.

Mr. Gandy received his Bachelor’s degree from Pepperdine University and has completed an Executive Education Program for Senior Human Resources Executives at Stanford University. He further completed the Human Resources Leadership Academy development program sponsored by the Corporate Executive Board and Boston College Carroll School of Management Corporate Responsibility Management program.

He currently sits on the Board of Trustees of the Tri-County Scholarship Fund, the Montclair Film Festival and on the Board of Directors of the International Center for Research on Women (ICRW).

He has been featured in articles published by the Chicago Tribune, Catalyst, Business Insurance Magazine, TheGlassHammer.com and DiversityInc Magazine. He has served as Executive Committee Chair of The Conference Board Council of U.S. Diversity & Inclusion Executives. Additionally, he has served as a Co-Chair of the Center for Talent Innovation Task Force and Catalyst Expert Community.