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About ICE

Insurance Collection Executives, "ICE", is an industry organization dedicated to supporting the insurance collection professional. While the organization's roots date back more than 40 years, ICE addresses the many challenges faced by today's insurance collection professionals. At the core of the organization is a Board of Directors comprised of committed industry executives, who, like you, recognize the tremendous benefit of this unique industry affiliation.

ICE is a non-profit organization with a targeted membership of insurance industry executives. In a rapidly paced collection environment, ICE provides the perfect solution for collection executives interested in learning from peers within their own industry discipline.

Message From The President November 9, 2020

As the year end approaches, it is a time to reflect on the past few months. This year has been challenging in an unprecedented way, and those of us in Billing and Collections felt this significantly as we were asked to make accommodations for our customers while they navigated significant challenges to their businesses and in their personal lives. Throughout this time, I am grateful to have this network of peers and supporters to lean on, who share common challenges and who we can bounce ideas off of and I hope you are too. Thank you for making ICE the valuable organization that it is!

We hope that you enjoyed the first ever Virtual ICE and the opportunity we had to bring the conference experience to even more teammates than we have in the past. While it wasn’t quite the same as our previous conferences, it was great to connect with each other through our round tables, hear insights across the industry and to experience three distinct professional speakers with insightful messages! We are grateful to our Premier Partners and Exhibitors for their continued support as we navigate this uncharted territory!

The Board and I hope that you are able to take a well-deserved break over the coming weeks to recharge after such a trying year. We wish you a safe and healthy holiday season, and look forward to connecting with you in 2021!

Lisa Cameron
ICE President

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