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Education Committee

The mission of the Education Committee shall be to fulfill the needs of the members by making quality and diverse educational opportunities available to as many members of the association as possible. To that end, the Education Committee is responsible for development and delivery of training programs for the Billing and Collection professionals.
Committee Chair:
Scott Humphrey
Phone: (847)605-6360
Committee Co-Chair
Mark Parenteau
Liberty Mutual


Audrey Fried-Sheets - Crum & Forster

David Gill - Travelers

Donelle Lang - Nationwide
Bartlo Oosthuizen - Markel

Jean Ross - Nationwide
Katie Roy - Liberty Mutual

Cherree Walling
- IAT Insurance Group

Click Here for Full Committee Details

Education Committee Goals

  • Promote ICE Receivable Management Professional Designations
    • Increase awareness of the program by creating and communicating a value proposition for the certification
    • Manage incentive and award program; Leverage donated funds to reward member recipients
  • Leverage ICE website for news and publications throughout year.
  • Deliver 2 – 3 quality ICE Webinars focused on advancing industry topics.
  • Collaborate with other ICE committees to align on key topics.
  • Maintain ongoing Website updates for the Education Program design.
  • Conference planning and Education Committee involvement.
  • Participate in Question of the Month/Surveys.
  • Recruit for Education Committee, continually improving our talent and footprint.

ICE Professional Designation Program - CuBE

The ICE Education Committee developed the program for member companies to support the professional development of their collection and receivable management employees.

Click here to find out more.