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HomeMembership Committee
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Membership Committee

The Membership Committee is responsible for increasing ICE membership; promoting ICE within the insurance industry and ensuring ICE is meeting the needs of its members.
Committee Chair:
Rob Sullivan - Travelers
Phone: (804)935-9008
Committee Co-Chair:
Tamela Doyle 
ICE Director
Berkley Southwest
Phone: (972)719-2468


Christopher Farina – ReProgram Risk

Danielle Hager – Federated

Tracy Kelly – Travelers
Crystal Knowles – Liberty Mutual

 Barbara Riedinger – CNA

Heather Streeter – Argo
Paula Tomsu – Crum & Forster

Click Here for Full Committee Details

Membership Committee Goals

  • New Members:
    • Continue efforts to identify new Property & Casualty and Agent and Broker companies as candidates to become members to ICE
    • Exercise a more targeted effort to explore opportunities to add member companies who specialize in either Workers Compensation or Personal Lines
  • New Conference Attendees:
    • Solicit non-member companies as potential conference attendees in order to introduce them to the benefits of ICE
  • Committee Endeavors: 
    • Support successful transition of new Committee Chair and Co- Chair into new roles while fulfilling needs of existing committee members
    • Identify potential new members for committee to realize Personal Lines and Workers Compensation representation
  • First-Timers: 
    • Continue to deliver the framework for a successful “First Timers” conference experience
    • Assist the Planning Committee in coordinating the First Timers conference event
    • Perform post-conference Follow-up with first time conference attendees
  • Membership Satisfaction & Engagement: 
    • Encourage conference attendance among member companies 
    • Partner with Committee Chairs to confirm if additional committee members are needed, and contact those candidates in order to explore their interest in serving
    • Follow-up with members to ensure the accuracy of their Membership Profiles
  • Support the Annual Membership Drive: 
    • Send e-mails to membership to ensure that they have received their Renewal Invoices and to verify that ICE has their most current contact information on file
    • Update membership contacts accordingly
    • Follow-up with unpaid invoices 30 days past due date
    • Contact members who non-renew their memberships to determine cause, and report back findings to ICE Board. (i.e., exit survey/interview)
  • Support Expansion of Exhibitors: 
    • Explore opportunities to diversify ICE conference exhibitors
    • Coordinate with the ICE Executive Director to maximize the number, and variety of services represented by ICE conference exhibitors and sponsors

For additional information about ICE please email